Solutions & Outcomes

Providing better solutions and lasting outcomes.

Privacy Policy

Solutions & Outcomes Consultants is committed to complying with the Privacy Act requirements introduced in December 2001. The following is the information that the Privacy Act requires us to communicate to all of our clients. 

Who are we?

Solutions & Outcomes Consultants  provides services such as injury management, redeployment, human resources management and OH&S consultancy. In order to perform these services we require the ability to collect and disclose certain personal information about you.

Your peronal information - what we need and why:

Your personal information obtained by us may relate to the following areas:

  • Basic personal details such as name, adess, date of birth, contact numbers, social situation
  • History of injuries, symptom history, related conditions etc;
  • Treatment history, injury management; and
  • Occupationl, training and education history.

Solutions & Outcomes Consultants recognises how important the privacy of your personal information is to you. We will therefore at all times seek to ensure that the personal information cllected and held by us is protected from loss, misuse or unauthorised access.

Whilst you are not obliged to provide us with the information requested, if you do choose not to provide your personal information, we may not be able to provide you with the level of service you require and expect from us.

How we collect your information:

In fulfilling our service to you we need to obtain and disclose information about you from various parties such as:

  • Directly from you;
  • Doctors/specialists/Insurers and their agents;
  • Employers and other relevant third parties.

You can access your personal information:

It is important that your information is up to date and accurate and we recommend that you keep us informed of any changes to your personal information such as name, address and contact numbers. If you wish to access your information please contact us by phone. We reserve the right to charge a fee for searching for and providing access to your information.